Maximize Your User Training Checklist

Since 2000, we have gathered many successful approaches for maximizing training. To help you ensure your own project implementation success, we’ve compiled these proven and innovated ideas into a checklist . Use this checklist to track your user training implementation to-dos.

Laying Out a Plan to Testing Success

Testing is the redheaded step child of the BA world. It is not emphasized in the BABOK and, for many it is not the most exciting part of the job. While we may prefer the excitement of the front end interactions and analysis during the requirements phase of the...

Why BAs should love testing!

I have found that many BAs cringe when talking about software testing. They don’t want to test and don’t seem to want to learn the basic testing principles. I fell in love with testing when I learned about the best practices and all of the techniques. When...

Where’s the Usability?

Even though development tools and techniques have improved drastically I still hear from corporate application users that the systems their IT department built or purchased for them lack usability.  We all know that projects are still failing or challenged based on...

Help! Is there a BA in the house?

Recently MARTA, Atlanta’s mass transit system, installed a fancy new fare system which takes “smart” cards instead of tokens.  Things were a little bumpy at first but overall the new system seemed to be working well until the unexpected happened. Yesterday an article...

How do we speed up software testing? Write better requirements!

I have been reading about software testing again, just surveying the market to see what new techniques and approaches have been invented. I have found that the basics are still in well-respected planning, preparation, objectivity, etc. What is amazing to me is what I...

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