6 Most Expensive Words in Business Process Improvement

Someone once shared with me the six most expensive words in business process improvement: “We’ve always done it that way.” I love that idea. For me, it brings to mind some of the incredibly complex and convoluted processes I’ve seen. When you start digging into them...

Business Analysis Skills

Business Analysis Skills Core and Supporting Analytical Skills Request Info Business analysis skills are areas of expertise necessary to enable change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. Business analysis...

#AskAnAnalyst Podcast Episode 18: More Business Analysis Basics

This week, Heather Mylan-Mains and I teamed up for a follow-up on our last episode, Back to Business Analysis Basics. I wanted to get Heather’s opinion first on what she considers business analysis basics and then explain why each is important to the business...

The Unofficial Guide to Process Flow Chart Symbols

The primary technique in Business Process Modeling (BPM) is the creation of flow charts and proper use of process flow chart symbols. But first, let me back up to the official definition of business process modeling and a few facts to level set the conversation....

Identifying Process Improvements Workshop

Identifying Process Improvements Workshop Request Info Overview Process improvements can vary in their complexity; from a manual fix to a full development effort. This workshop will help business analysts improve a process by identifying the underlying causes of...

Analyzing Your Current Business Processes Workshop

Analyzing Your Current Business Processes Workshop Request Info Overview This workshop is intended for participants who need in-depth practice on defining and analyzing business processes. Business analysts must understand the current business process before designing...
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