#AskAnAnalyst Podcast Episode 18: More Business Analysis Basics

This week, I asked one of our expert instructors, Heather Mylan-Mains, to join me for a follow up on our last episode, Back to Business Analysis Basics. I wanted to get Heather’s opinion first on what she considers business analysis basics and then explain why...

The Unofficial Guide to Process Flow Chart Symbols

The primary technique in Business Process Modeling (BPM) is the creation of flow charts and proper use of process flow chart symbols. But first, let me back up to the official definition of business process modeling and a few facts to level set the conversation....

Be The 30% (Part 2)

In Part 1 of this blog series, I challenged you to become part of the 30% of teams that make successful process changes.  I introduced the framework for process improvement, and identified two questions that teams in the 30% consistently ask: Why are we doing this? Is...

Be The 30% (Part 1)

I like to focus on the positive. I’m the person who skips right over the headlines about attacks and shootings to get to the stories that make me feel good. I figured out a few years ago that if something was really important and world altering, somebody in my family...

A Guide to Simplifying and Automating Processes

Conclusion:  To be good at automating, you need to remove all the noise (waste and steps that don’t need a decision) between you and each action. A while ago, my colleague and mentor Dusty Rhodes asked me the following question, “How would you teach process...

Attack of the Conflicting Business Rules

It seems logical that you should capture business rules as part of your project elicitation. But beware of the business rule that is hiding under the covers. This is the deadly conflicting business rule that lurks beneath the project surface. If you don’t...

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