Design Thinking Overview

Download PDFInstill an understanding of design thinking within your organization. An interactive, hands-on experience introduces non-designers to the design thinking process and steps through problem-solving and solution-creation. Students will obtain a knowledge of how design thinking works and how to apply design thinking tools and techniques to their own work. Let your creativity loose!

Learning Objectives

  • Understand the benefits of Design Thinking
  • Apply Design Thinking techniques when starting a new product or service
  • Identify the Design Thinking Stages:
    • Comprehension
    • Ideation
    • Prototyping
    • Evaluation
  • Learn which techniques to apply at each stage
  • Practice main Design Thinking techniques such as:
    • Personas
    • Customer Journey
    • Idea Generation
    • Concept Map
    • Business Model Canvas
    • Interactive Prototyping

Course Outline


  • Course objectives

About Design Thinking

  • Why design thinking
  • User-centered design
  • Review of design thinking framework
  • The design thinking process
  • Teamwork
  • Golden rules of teamwork


  • Understanding your users by gaining empathy
  • Comprehension techniques
    • Ecosystem mapping
    • Personas
    • Customer journey


  • Reframing the problem
  • Ideation techniques
    • Visual thinking
    • Creative thinking
    • Idea generation
      • SCAMPER
      • Crazy 8s
      • Concept Mapping


  • Concept your idea
  • Prototyping techniques
    • Principles of design
    • Human-centered design
    • Bodystorming


  • Getting early and valuable feedback from the consumer
  • Evaluation techniques
    • Paper prototype
    • Focus groups/workshops

Running a Design Thinking Workshop

  • Getting early and valuable feedback from the consumer

Course Summary

  • Key takeaway review
  • Develop an Action Plan with next steps, based on the student’s current project


Be the first to review “Design Thinking Overview”

Your email address will not be published. Required fields are marked *

There are no reviews yet.

design thinking for innovation
Request Onsite
Length 1 day
Intended Audience

Anyone is welcome to attend this course regardless of their skillsets or experience.

Prerequisites none

Course List

Pin It on Pinterest

Share This