Design Thinking for Innovation

Download PDFInstill an understanding of how to use design thinking for innovation within your organization. An interactive, hands-on experience introduces non-designers to the design thinking process and steps through problem-solving and solution-creation. Students will obtain a knowledge of how design thinking works and how to apply design thinking tools and techniques to their own work. Let your creativity loose!

Learning Objectives

  • Understand the benefits of Design Thinking
  • Apply Design Thinking techniques when starting a new product or service
  • Identify the Design Thinking stages:
    • Comprehension
    • Ideation
    • Prototyping
    • Evaluation
  • Learn and practice Comprehension techniques
  • Learn and practice Ideation techniques
  • Learn and practice Prototyping techniques
  • Learn and practice Evaluation techniques
  • Learn how to run a Design Thinking workshop

Course Outline


  • Course objectives
  • Workshop: Experience the design thinking framework

About Design Thinking

  • Why design thinking
  • User-centered design
  • Review of design thinking frameworks
  • The design thinking process
  • Teamwork
  • Golden rules of teamwork


  • Understanding your users by gaining empathy
  • Comprehension techniques
    • Ecosystem mapping
    • Personas
    • Customer journey


  • Reframing the problem
  • Ideation techniques
    • Visual thinking
    • Creative thinking
    • Idea generation
      • SCAMPER
      • Crazy 8s
      • Concept Mapping


  • Concept your idea
  • Prototyping techniques
    • Principles of design
    • Human-centered design
    • Bodystorming


  • Getting early and valuable feedback from the consumer
  • Evaluation techniques
    • Paper prototype
    • Focus groups/workshops

Running a Design Thinking Workshop

  • Getting early and valuable feedback from the consumer

Course Summary

  • Key takeaway review
  • Develop an Action Plan with next steps, based on the student’s current project


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design thinking for innovation
Request Onsite
Length 2 days
Intended Audience

Anyone is welcome to attend this course regardless of their skillsets or experience.

Prerequisites none

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