Cassie Courtney

Senior Instructor

Hobbies

Traveling to new cities with my spouse, taking my daughter to new experiences and facilitating weekly dance parties in the kitchen, hosting and cooking meals with friends, singing with local choir, dancing, taking a ballet or yoga class, catching a touring Broadway show, attending an art festival, and enjoying a great glass of wine in the outdoors.

First Job

Lifeguard

Favorite Food

Homemade salsa and chips

Best Advice Ever Received

“Assume good intent.”

Bio

Cassie Courtney is a California native but proudly minted Chattanoogan. She serves as an Agile Consultant and Operations Efficacy coach. With over 11 years of experience in operations and leadership coaching in industries including technology, healthcare, marketing, finance and non-profit. Cassie’s passion is seeing real transformation and continuous improvement in all her projects. Serving as a Director of Operations for a software consultancy in San Francisco and Chattanooga, and Director of Product in a software startup, Cassie’s training techniques are uniquely positioned to support process improvement across an entire organization.

Cassie has a Bachelor of Arts in Communication from Belhaven University and holds multiple credentials within the Scrum Alliance including Certified Scrum Professional, Certified Scrum Product Owner and Certified Scrum Master.

Student Comments

“Can I just say how great Cassie was with our group? I thought she was really outstanding and presented the material in a way that anyone could grasp – whether they were novice at Kanban or already knew a lot about it, I thought she was just great.” 

“Our group absolutely LOVED Cassie’s session!”

“Everyone keeps mentioning the good job Cassie did teaching our class and how well she kept it going and folks engaged.”

“Cassie’s depth of knowledge and dedication to Scrum and Agile practices is amazing, and I loved being able to work with her in the Scrum process. She has a solid sense of culture and vibe when it comes to the workplace, too, and really helps drive and develop a company’s culture and value system, which is absolutely vital in the modern workplace. I value the lessons I learned from observing Cassie’s leadership style and methods, as well.”

“Over the time I’ve worked with Cassie she’d demonstrate again and again how raising the bar has continued to leverage her excellent communications skills and is bringing agile framework leadership to many companies.”

“I had the privilege to work with Cassie at a tech startup. Cassie impressed me every day in her role as Product Owner with her insight, instincts, knowledge and experience with digital products.”

“Can I just say how great Cassie was with our group? I thought she was really outstanding and presented the material in a way that anyone could grasp – whether they were novice at Kanban or already knew a lot about it, I thought she was just great.” 

“Our group absolutely LOVED Cassie’s session!”

“Everyone keeps mentioning the good job Cassie did teaching our class and how well she kept it going and folks engaged.”

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