Identifying Process Improvements


Workshop Overview

This workshop will help business analysts improve a process by identifying the underlying causes of process deficiencies. Participants will identify where the bottlenecks are, any dissatisfaction with broken processes, the inefficiencies, hand-offs, and the value-add activities to develop an improved process. Groups, with the guidance of the BA facilitator , will work to conduct value analysis to streamline the processes.

Participants must bring their process workflows.

Workshop Roadmap

  • Review participant’s workflows
  • Use the 8 step process to identify essential processes
  • Identify current process inefficiencies and potential opportunities
  • Develop a TO BE process

Workshop Details

  • Length: 1 Day
  • Prerequisites: We recommend participants have attended our Business Process Analysis class.
  • Recommended Size: Up to 12 (3 to 4 internal projects recommended)

Interested in having this learning event presented to your group? Contact us to get your workshop scheduled.


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