A Guide to Simplifying and Automating Processes

Conclusion:  To be good at automating, you need to remove all the noise (waste and steps that don’t need a decision) between you and each action. A while ago, my colleague and mentor Dusty Rhodes asked me the following question, “How would you teach process...

What is a RACI?

I first heard the term RACI in the late 90’s. An Oil Company in town, gathered together all of the vendors (I worked for one of them at the time), and provided information of their new procedures and policies, and one of these was the RACI document. RACI stands for...

Attack of the Conflicting Business Rules

It seems logical that you should capture business rules as part of your project elicitation. But beware of the business rule that is hiding under the covers. This is the deadly conflicting business rule that lurks beneath the project surface. If you don’t...

Timeboxing: A Great Tool for Business Analysts

In today’s fast paced environment many projects Business Analysts are assigned to already have a project end date assigned.  This means the team needs to work backwards to determine dates for analysis, development, testing, and deployment. Often for BAs the time...

Why Identify Business Processes and Use Cases?

Many analysts skip the identification of business processes and move right to the Use Cases. Some call these “Business Use Cases” and view them as logical, business requirements. I recommend that both business processes and system Use Cases are important...

User stories versus Use Cases

I just read a very good blog by Alistair Cockburn that summarizes the challenges in agile development when substituting user stories for use cases as the primary functional requirements deliverable. I love it when he says a user story is similar to a use case like a...

Another One for the Toolbox

I attended a Certified ScrumMaster training class this year delivered by Lithespeed.  The class was very valuable, and I want to share a tool, trade-off matrix, to help set customer and team expectations.  In my opinion this is a tool that should be used on all...

Getting to Clear and Complete Requirements

The main program at July’s Greater Atlanta IIBA chapter meeting was about User Flow Diagrams.  The presenter was Carol Kilpatrick, modeling and design specialist, from Delta Technology.  She gave a great presentation on how she documents work flow diagrams to...
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