B2T Certification Program FAQs

Your Certification Program Questions Answered

Badge Program Transition

How can I access my certification status and progress?

If you have never logged into the My Account page, you will need to create a new account. However, the email address is your unique identifier and is important in establishing a connection to your certification record. If you create your account and find that your certification records are not published (classes/exams, badge and certification status), please email us to update your primary email address to match your certification record associated address.

If I achieved BA Associate prior to 2018, how does this translate to the new badge program certification? Which badges will I receive?

You will automatically receive the new BA Associate badge. The new program requirements for BA Associate are:

  • Attend or test out of Essential Skills for Business Analysis
  • Pass the Essential Skills for Business Analysis exam
  • Any 2 badges

By having achieved BA Associate in the past, you completed the Essential Skills for Business Analysis course, an equivalent or Tested Out, passed the Essential Skills for Business Analysis proficiency exam, and earned three badges: Process Analysis, Data Analysis and Functional Analysis. You have also received credit towards other badges in the program for the four parts that make up Essential Skills for Business Analysis (listed below). Each relates to one or more badges in the program.

  • Requirements Elicitation and Review
  • Scope Your Area of Analysis
  • Requirements Analysis Techniques
  • Applying Business Analysis
If I achieved BA Certified prior to 2018, how does this translate to the new badge certification program? Which badges will I receive?

You will automatically receive the new BA Certified badge. The new program requirements for BA Certified are:

  • BA Associate Level Certification
  • 2 Additional Badges
  • Pass Comprehensive Final Exam

Depending on when you earned your certification, you will have either:

  • Achieved BA Certified by earning BA Associate, 2 additional badges, and passing the comprehensive final exam. Three of the required badges were achieved with your BA Associate certification. The one additional badge earned is unique based on the advanced courses you selected to achieve BA Certified.
  • Achieved BA Certified through a more dated version of certification (prior to May 2011) which leaves you one badge short. As you were required to complete other certification criteria at the time, you will be grandfathered into the new program and retain your BA Certified status. On the My Account page, you will see Legacy BA Certified.
I received my certification through the former program. Why is the issue date of my badge/certification recent?

The date of your badge or certification achievement will be reflected by the date that this program was developed, not your original date of issue. If you need professional validation of your initial date of achievement, please email certification@b2ttraining.com. We are happy to provide.

What if I received training through an international partner of B2T Training?

Please contact your training provider to receive historical class attendance information.

Open Badges

What is Open Badges?

Open Badges are, “verifiable, portable digital badges with embedded metadata about skills and achievements.” Basically, it is an open platform that allows people to share their accomplishments and the related details in a digital format with others.

For more information, we recommend taking a look at this page on their website.

How can I access Open Badges?

Once you have completed a badge or certification, your badge will be available to share through your Mozilla Backpack account. Under each badge and certification, an “Add to Backpack” button will appear. If you don’t already have a Mozilla account, you must create the Backpack account first. Once your account has been created, choose “Add to Backpack” and log in. You can then choose to add the badge to Mozilla.

Check out the screencast we put together to help make the process easy to follow!

How do I share my badges/certifications?

You can share badges by creating a Collection on your account page. Check out the screencast we put together to help make the process easy to follow!

Mozilla also has some other recommendations for how to share your accomplishments on their website.

What if I am using multiple email address for by Backpack? The address I have on file with B2T is different from the address I have registered in Mozilla.

You can add additional email addresses to your Backpack account. Just go to your Backpack profile and add an “Associated Email Address.”

Online Proficiency Exams

I completed my exam, but I don't see it on My Account page?

Exam records are updated once per week. Please allow 7-10 business days for your exam results to be reflected in the Certification Program on your My Account page.

If you completed an exam outside of the 7-10 business day range and you still don’t see the results on your My Account page, please contact us at certification@b2ttraining.com.

Do I have to attend the classes or can I test out?

There is a test out option for some of our foundational classes. You can take the corresponding exam for the classes listed below. Once you pass the exam, you will receive credit toward the course(s) and the exam requirement, if applicable.

  • Essential Skills for Business Analysis (consists of 4 sub-courses)
    • Requirements Elicitation and Review
    • Scope Your Area of Analysis
    • Requirements Analysis Techniques
    • Applying Business Analysis
  • Business Process Analysis
  • Detailing Business Data Requirements
  • Use Case Modeling and Solution Requirements

Study guides are available with practice exams for these courses. Please purchase the full Essential Skills for Business Analysis study guide to assist in preparing for the sub-course exams.

Are there sample exams or questions to review prior to taking the exam so I have a better idea of what to expect?
  • You will be tested about terms and concepts taught during your classes as well as tested on your understanding of those concepts.
  • All questions are multiple choice.
  • Consider purchasing a study guide to assist you in passing each course proficiency area exam. It includes practice questions and help.
How long do I have to take the exam? Does the 8 hour period begin as soon as I login to the online website?
  • We recommend you take the exam soon after completing the course so that the material is fresh in your mind.
  • If your access to the exam has expired, you may reactivate your exam authorization by contacting certification@b2ttraining.com.
  • Each exam has an 8 hour timer. Once you answer the first question the 8 hour timer begins.
  • If you logoff, the exam is saved but the timer continues (the timer does not pause even if you are not logged into the testing site).
Are the online exams open book? May I work with other people to answer the questions? May I ask help from a B2T Training instructor about any tricky exam questions?
  • All exams are “open book.” You may review your notes or course materials while trying to complete any exam.
  • There is no collaboration or discussion permitted regarding B2T Training exams. You may not share or discuss any content. You may not request help from any B2T Training personnel during the examination process regarding exam content. Failure to comply with these rules may mean that your Certification may be withheld or revoked.
What if my computer goes down, or contact is lost to the site mid-exam? What happens?

If something has happened on the system to stop you from completing the exam you will get another free try – no charge.

What if you think you have enough time, but then are called away in an emergency and the 8 hour timer expires - does that still count as a first exam?
  • If you have a problem, just call 678.366.1363 or email certification@b2ttraining.com and we will try to help.
  • If taken in one sitting, the average test is less than 1 hour and should take no more than 2 hours max.
  • If the system goes down, there should not be a problem with logging back in to the test you have started.
If I do not pass an exam the first time, can I take a second exam right away? Are there any time constraints around taking the second exam? Are there any special procedures/changes for sign-in the second time around?
  • You do not need to contact us to begin your second attempt and there is no change to your log-in procedure.
  • You may take your second exam at any time, but we recommend doing so within 30 days of your first attempt. You may re-access the exam by logging in to My Account > Orders.
  • If you do not pass your second attempt, please contact us via e-mail in order to re-purchase the exam.
  • Prior to any additional attempt at an exam you may want to purchase a study guide.
What if I cannot take an online exam? Are there paper exams available?

If you do not have access to the internet to take an online exam, please contact us and we will help you with testing arrangements. Send us an email at certification@b2ttraining.com or call us at 678.366.1363.

What happens if I do not have access to my exam?

If you are having any problems with the exam, please send an email to certification@b2ttraining.com.

Final Exam

How may I request the BA Certified final exam?
  • Once you have earned your BA Associate certificate and earned 2 additional badges, you may apply to take the final exam for the BA Certified designation. To request the final exam application, please email certification@b2ttraining.com.
  • After we receive your request, we will e-mail you the Application for Final Exam and B2T Training Certification.
  • You will be sent the link to the final exam via e-mail. You will be given two attempts to pass the exam within a one year period.
What can I expect to see on the application?
  • You will be asked to provide some personal contact information.
  • You will be asked to sign a confidentiality agreement that you will work on the exam independently and you will not discuss, share or distribute any of the BA Certified final exam content or solutions.
Once I apply for the final exam, how long will it take to receive it?

After we receive the signed application your link will be set up within 2 business days.

If I am not a B2T Training student but I have substantial Business Analyst experience how should I study for the final exam?
  • Non-students cannot be BA Certified.
  • Individuals are required to first become BA Associate. Once a BA Associate they can take the final exam if they have earned 2 additional badges.
  • Students may test out of some badges by purchasing and passing the associated online exam.
  • Consider purchasing and reviewing our study guides to help prepare for the exams. Each guide has at least one case study, practice multiple choice exam questions and provides answer explanations.
Is the exam open book? May I collaborate?
  • You are honor-bound to work independently to complete the final exam.
  • You have signed a confidentiality agreement not to share, discuss or distribute any exam content or solutions. You may not request help from any B2T Training personnel during the exam. Failure to comply with rules may result in your certification being withheld or revoked and a penalty fee may be incurred.
  • You may refer to your notes or your other reference materials to complete the exam.
What is included in the final exam?

The final exam is a 150 multiple-choice question exam covering everything we teach in our courses, as well as all areas of the BABOK® v.3.0. The exam is a timed exam which allows you 3.5 hours to complete from the time you begin.

How do I complete the exam? How long will it take?
  • You will receive an email with the link to your final exam.
  • You will have 3.5 hours to complete the exam after you login. Even if you log out and log back in, the timer keeps ticking from the time you answered your first question. The exam clock does not pause even when you log out. We recommend you set aside 3.5 hours of uninterrupted time to complete the online exam.
How much time may I take to complete the final exam?

You have two free attempts to pass the final exam within a one year period.

What is the grading process for the final exam?

Your online exam will be graded immediately after you finish and submit. You will be able to view your results immediately. If you do not receive a passing score, you have one additional attempt at the exam.

What if I fail the final exam?
  • If you do not pass, you will have 1 additional attempt to pass the exam. If you do not pass on the second attempt, you must wait 6 months and pay a re-application fee.
  • The charge for retaking the final exam is $100. Contact us at certification@b2ttraining.com to purchase an additional attempt.
When I pass the final exam will I automatically be certified?


Are there other questions we can answer?

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