My Time is Up! Time to Re-certify my CBAP!

Being a CBAP does not last forever! That is, unless you re-certify. Every three years, those who carry the CBAP designation must re-certify with the IIBA. This is to make sure the recipients “demonstrate an ongoing professional commitment to the business...

“Yeah…but so what?”

If you’ve been involved with business analysis long enough, you’ve heard someone mutter, “Yeah…but so what?” or another version, “Yeah…but who cares?” Does it mean that the stakeholder really doesn’t care? Look at...

When Did Process Improvement Start?

One of the questions I ask students in my classes is, “When did business analysis start?” Usually, within a few seconds (and some auditory discussion) they get that it has been done since the first business was created. Which brings me to my question for...

Email: Help or Hindrance?

For most of us, email is the #1 software tool we use every day. I would even venture to guess it’s used more often than your phone. People have seemed to gravitate towards email as the de-facto communication standard the world over. But as a victim of its own...

Good BAs Define Requirements for Orange Juice

It’s a common scenario. You’re on your way home from work when your spouse sends you a text message to pick up some milk, orange juice, and bread on your way home (of course you read the text while you’re at a stop light, not while you’re...

Why Use Business Analysis Templates at All?

Templates are not the answer, but they are the question. What do I mean by this? They will not solve all your problems by themselves, but they will help you find the problems. Even if your organization has standard templates, there’s no law stating you cannot...

When is Analysis Complete? When You’re Finished!

When I teach a class, I’ll ask the students to tell me what they consider to be their pain points and issues with performing analysis. One that seems to come up quite frequently is knowing when you are done. They’ll ask, “How much detail do you have...

Attack of the Conflicting Business Rules

It seems logical that you should capture business rules as part of your project elicitation. But beware of the business rule that is hiding under the covers. This is the deadly conflicting business rule that lurks beneath the project surface. If you don’t...

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