Archives: business analysis

Who’s in your Community of Practice?

You’ve put a lot of time into getting approval for your Business Analysis Community of Practice (CoP) or Center of Excellence. Hours spent creating presentations. Hours spent proposing its value to management. Hours spent researching the good that it has for your organization. So now you have a green light; you have to figure out [...]

Business Analysts…FYI

As Business Analysts, we need to be one of the best communicators on the project team, if not the best communicator on the project team. For this reason, I feel that “FYI” should probably be stricken from a BA’s communication vocabulary. Why? It provides virtually no value to the reader. Think about an e-mail thread that is [...]

How can sales tactics help with BA communication?

In the world of sales, there’s a technique called “Feature Benefit” selling. At a high level, it is a selling technique in which the seller ties every feature with an advantage or benefit that the customer wants or thinks is desirable. We can use this to our advantage as BAs in dealing with stakeholders. How does [...]

The Things We Can Control

2009 was a tough year in many ways. If you were not personally impacted by losing your job or being furloughed, you most likely knew one or more close family and friends that were impacted.

So Many Stakeholders, So Little Time

Most of us out there today are up against tight deadlines.  I usually sit in my office on Friday singing the line from a Beatles song…”8 days a week.”  I wish I had 8 days some weeks.  Yes, it can be frustrating trying to fit it all in.  We have to be thinking of better ways to approach [...]