Archives: BA Tips

How can sales tactics help with BA communication?

In the world of sales, there’s a technique called “Feature Benefit” selling. At a high level, it is a selling technique in which the seller ties every feature with an advantage or benefit that the customer wants or thinks is desirable. We can use this to our advantage as BAs in dealing with stakeholders. How does [...]

To effectively communicate, you need to find that “one thing”

The scene: Southwest, 1990’s. Two men ride side-by side on horses through a tumbleweed-filled plain. One is decked out in full cowboy regalia, the other in a plaid shirt and Yankees baseball cap. It is apparent that the one clad in the baseball cap is looking to the other one for advice, and asks him [...]

Cloud Computing

I attended two presentations this week from two very different speakers on two different topics but heard a common message in both. Cloud computing is on the rise and here to stay! The first speaker was Lee Spelman, a managing director of JP Morgan Asset Management. Her talk was on the economic outlook and investment strategies. [...]

The Things We Can Control

2009 was a tough year in many ways. If you were not personally impacted by losing your job or being furloughed, you most likely knew one or more close family and friends that were impacted.

Why status reports?

I have always been a big advocate of status reports and am surprised when I hear people say they are a waste of time. Regular status reporting is one of the most important productivity tools a BA (or anyone) can use.  Status reports were originally invented by managers who wanted a written record of the [...]

Templates: Helpful or Hostage

I recently hosted an industry luncheon with senior Business Analysts’ and one of the topics of conversation was templates. The question is how helpful are templates and how much are they hurting us? My take is that templates are helpful to the extent that they provide consistency but become problematic when BA’s can’t see outside their [...]

Why Identify Business Processes and Use Cases?

Many analysts skip the identification of business processes and move right to the Use Cases. Some call these “Business Use Cases” and view them as logical, business requirements. I recommend that both business processes and system Use Cases are important components. They are two different requirement constructs representing two different perspectives with two different purposes. Business [...]

Where are you storing your requirements?

Most BAs don't have access to sophisticated requirements management tools. We are keeping our requirements in MS office documents. I am interested in where you are storing all of these documents. Sharepoint? Documentum? How are these repositories working? At the World Congress for Business Analysis conference this week in Orlando I will moderating a discussion [...]

2008 Business Rules Forum – Day 3

Angie Perris is attending the Business Rules Forum in Orlando, FL this week and is blogging about the sessions she is attending.  Here is her update from Day 3. Day 3 - Tuesday October 28, 2008  Ronald Ross gave a keynote "From Here to Agility" today.  He began by reminding the audience that BPM (Business Process Management) continues to be [...]

BA Center of Excellence – A Real World Approach

Have you been to a BA conference lately?  How about an IIBA chapter meeting?  Maybe you visited some of the on-line BA communities like BA Collective?  If you answered yes to any of these questions then you have most likely heard people talking about a business analysis center of excellence (CoE).  Many companies are looking to mature [...]