Archives: analysis

When do you learn the business?

One of the fundamental tasks of business analysis is to learn the business. Business models and business requirements are developed by spending time with business experts, observing, asking questions, diagramming and confirming process flows, discovering business rules and data. I am interested in starting a discussion about when the BA performs these tasks. I was recently [...]

The Things We Can Control

2009 was a tough year in many ways. If you were not personally impacted by losing your job or being furloughed, you most likely knew one or more close family and friends that were impacted.

BA Challenge!

You have been given a user request to add a new field to a screen. You notice that the request is 6 months old. When you call the user to introduce yourself and let her know that you are going to be working on the request she tells you to cancel it! She found a way [...]