Have you been to a BA conference lately? How about an IIBA chapter meeting? Maybe you visited some of the on-line BA communities like BA Collective? If you answered yes to any of these questions then you have most likely heard people talking about a business analysis center of excellence (CoE). Many companies are looking to mature their business analysis practice by forming a BA CoE. If you are one of those companies or individuals developing one or thinking about it, you must see this presentation, BA Centers of Excellence, from Bob Prentiss of Express Scripts and Angela Wick of Genesis10.
Developing a CoE is not easy. Bob and Angela do a wonderful job of explaining the reasons for developing a CoE, the various levels of a CoE, and real world examples to help you get started on your journey. Enjoy the presentation and leave comments here on your thoughts of the presentation as well as your CoE experiences.






September 12th, 2008 at 7:09 am
Thanks for the links, Kupe. I hadn’t seen the BA Collective site yet, and that’s an interesting presentation on BA CoE concept, too.
I’ve worked in environments with testing CoE’s and CoE’s for specific technologies. Why not for business analysis? It’ll be interesting to see how well the idea takes off.
September 12th, 2008 at 7:33 am
You are welcome. It would be nice to hear your take on CoE's in general. What makes them work and how you think they can be applied successfully to BA teams. Maybe we'll see it on your blog soon!