Facilitating Requirements for Business Analysis

Introduction to Facilitating Requirements for Business Analysis

• Learn guidelines for requirements facilitators.
• Set session rules and manage the session.
• Learn reactive techniques to use during the session:
• Encourage participation.
• Manage group focus.
• Manage group conflict.
• Consider remote facilitation techniques.

Student Workshop

• Conduct a mini-facilitated session.
• Practice techniques used for facilitated sessions.

Session Feasibility

• Determine when facilitated sessions are appropriate:
  • Determine need/requirements deliverable desired.
  • Determine commitment level.
  • Determine risks.
• Practice determining session need using real-world scenarios.
• Review the core requirements components and discuss how they are best gathered.
• Learn when not to use facilitated sessions.
  

Planning and Preparing for a Facilitated Session

• Plan the session:
  • Determine the number session(s) needed and the length of the session(s).
  • Document the purpose of the session.
  • Identify potential participants.
  • Define session requirements deliverables.
  • Document the plan using session planning templates.
• Prepare for a session:
  • Outline the goals and requirements deliverables.
  • Select session participants and determine if pre-session interviews are appropriate.
  • Learn facilitation techniques:
    • Brainstorming
    • Consensus building
    • Flowcharting
    • Force field analysis
    • Hip pocket techniques
    • Nominal group
    • Root cause analysis
    • Storyboarding
    • Facilitating across distance

• Develop focused questions to gather requirements:
  • Direct
  • Open-ended
  • Clarifying
  • Leading
  • Re-focusing

• Create a detailed agenda for the facilitation team.
• Learn group-oriented facilitation techniques.
• Create a formal agenda for the session participant.
• Orient the facilitation team.
• Prepare the facilities.
  

Student Workshop

• Each student will practice elicitation techniques in a facilitated session.
• Personal feedback will be provided to drive skill development.

Conducting the Session

• Learn the stages of group development/productivity.
• Facilitate decision making – work toward consensus.
• Conducting the session:
  • Introducing the session.
  • Managing the session.
  • Creating a follow-up action plan.
• Review/approve requirements deliverables.

Student Workshop

• Plan and conduct a requirements gathering facilitated session.
• Use one or more of the learned facilitation techniques.
• Produce the requirements deliverable using one of the facilitation techniques.
• Personal feedback will be provided to drive skill development.

Session Follow-Up

• Produce the final requirements document.
• Share session feedback.
• Determine the next steps to finalize the requirements.

Course Length:
3 days

PDUs:
Earn 21 IIBA CDUs

Public Pricing:
$1795.00 per student