Identify Solution

Define and Scope Business Area | Elicit Requirements | Analyze and Document Requirements | Communicate Requirements | Identify Solution | Verify Solution Meets the Requirements

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Essential Skills Needed:

  • Complete understanding of business problem
  • High level of understanding of software design
  • Ability to evaluate vendor software packages
  • Ability to estimate solution costs and benefits and build a business case for implementation

The Business Analyst should work closely with the Business Area Experts to make a recommendation for a solution and work with the technical team to design it. This recommendation may include software changes to existing systems, new software, procedural or workflow changes, or some combination of the above.

If software automation is part of the solution, the Business Analyst should assist with the screen design, report design, and all user interface issues by providing detailed functional requirements.

If a software package is going to be purchased, the Business Analyst works with the Business Area Experts, IT personnel, and the potential vendors to discuss the requirements and verify that the package selected will meet the needs. The Business Analyst may also be responsible for writing the Request for Proposal (RFP). Detailed business and functional requirements should still be completed to accurately reflect the needs for the software and to conduct a thorough review.