The art of bringing people together, face-to-face or remotely, to elicit requirements and gain consensus on solutions is a critical success factor for all business analysis professionals. This course teaches facilitation techniques that can be used for structured sessions and “facilitation-on-the-fly.” This course goes beyond traditional facilitation training by focusing on facilitation techniques specific to gathering business and functional requirements.
This class is limited to 8 students, allowing each student the opportunity to practice facilitating multiple requirements sessions in a “safe” environment with personalized feedback. Students will spend 60% of class time participating in interactive, real-world business case studies and performing each key role in at least one session.
The workshops in this course require students to plan the requirements workshop, develop the correct questions to ask the group, and facilitate the group to a consensus on the requirements using one of the learned techniques. Students will conduct a requirements workshop for at least one requirement deliverable (i.e., context level dataflow diagram, workflow diagram). This course supports and expands on the techniques in the IIBA BABOK® Guide V2.0.
In this course students will learn to:
- Facilitate using proven techniques for eliciting detailed business, functional and non-functional requirements.
- Identify when and how to use each technique.
- Develop confidence and a skill set to conduct requirements workshops.
- Actively practice learned skills and techniques.
- Use a requirements planning session template.
- Prepare the participants for the requirements session.
- Perform each facilitation role through role playing each session.
- Conduct the session to stay focused on the core requirement that was planned as a deliverable.
- Select which facilitation technique to use for each core requirement being gathered.
- Complete checklists for managing and conducting the session.
- Facilitate a requirements workshop.
This course is designed for experienced, knowledgeable business analysts involved with requirements elicitation and analysis. Students are expected to understand the purpose of business and functional requirements.
We recommend that students first attend our Essential Skills for Business Analysis class or have experience in project scope definition, eliciting requirements from subject matter experts, and understanding how business requirements fit into the entire systems development effort.
Introduction to Facilitating Requirements for Business Analysis
Planning and Preparing for a Facilitated Session
Conducting the Session