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Be The 30% (Part 2)

In my previous blog, I challenged you to become part of the 30% of teams that make successful process changes.  I introduced the framework for process improvement, and identified two questions that teams in the 30% consistently ask: Why are we doing this? Is this the right solution? Today let’s look at what the 30% […]

Why Are We Still Talking About PM vs BA?

After posting this entry on my BATimes blog, and engaging in a healthy debate, I realized even more so that this is a hot topic and one that isn’t going away any time soon. (Even though, I’d personally enjoy the opposite). With all the attention, I wanted to share the entry on our B2T blog. […]

Be The 30% (Part 1)

2015.04.09 Be the 30

I like to focus on the positive.  I’m the person who skips right over the headlines about attacks and shootings to get to the stories that make me feel good.  I figured out a few years ago that if something was really important and world altering, somebody in my family would tell me about it […]

A Guide to Simplifying and Automating Processes


Conclusion:  To be good at automating, you need to remove all the noise (waste and steps that don’t need a decision) between you and each action. A while ago, my colleague and mentor Dusty Rhodes asked me the following question, “How would you teach process improvement, automation and simplification to someone new to the concept?” […]

Grow a Thriving BA Career


All winter, I look out my window at a golden brown lawn. With the Bermuda grass still dormant, I look forward to spring when we can start mowing a nice thick green lawn. Well, I like the look of a nicely mowed thick green lawn. The mowing part I could do without! Lucky me – […]

Bringing Your Company’s Business Analysts Together

As a BA or BA manager, you may find yourself in an organization with little-to-no emphasis on BA-specific career development. Hopefully, you are the self-motivated sort, who is actively engaged in the BA community and constantly seeking out new resources and learnings. At some point, you probably will wish to share this knowledge with your […]

Working with External Clients for the First Time

Meeting with a client for the first time can be both an exciting and anxiety-ridden experience. I remember my client site visit as much for the Mad Man-esqe feelings of being a “badass” as well as for the sweaty palms and heaviness in my chest equivalent to asking out a girl in a junior high […]

BA Life in the Agile World

Recently, I was watching a webinar which stated there is no formal role for the BA in the Agile world. I completely disagree with this statement as I can attest, from my own Agile experiences, to the fact that my BA role is necessary, important, and distinguishable. However, it did lead me to contemplating the […]

Professionals Who Mean Well, but Cause Unhappy Customers – What to do?

I have worked on a few projects where a major stakeholder was an outsourcer, with a contracted, defined scope of work. Their stakeholder concerns have an added dimension of a contracted group of services, and a varied face to the customer, including a different culture. When I first began to engage with this outsourcer, there […]

CBAP Application Form – Rambling On

I am getting the information together to put in my CBAP application.  In my usual form, I’ve collected all of the information I can possible find, listened to webinars on how to put the application in, and compared at least 3 versions of the work hours spreadsheet so I can compare and contrast them to […]